DM & Comment Management

Every message answered, every comment engaged — your brand stays responsive 24/7.

What you'll achieve

  • Fast
  • on-brand responses to every DM and comment
  • A community that feels heard and valued
  • Stronger customer relationships and loyalty
  • No missed leads hiding in your inbox

About DM & Comment Management

When someone reaches out to your brand on social media, how quickly and thoughtfully you respond says everything about your business. But keeping up with DMs and comments across multiple platforms is a full-time job — and most businesses simply can’t keep up.

720x manages your social inbox and comment sections on your behalf, responding promptly in your brand voice and ensuring no message goes unanswered. We also keep an eye out for potential leads hiding in your DMs and escalate them to your team at the right moment.

What's included

Daily monitoring of DMs across Instagram
Facebook
LinkedIn
Response management in your brand voice
Comment moderation and engagement
Lead identification and escalation
Spam and negative comment management
Weekly engagement summary
Let's Talk

Ready to put DM & Comment Management to work?

Book a free 30-minute discovery call and let's build a plan around your goals.

Book Your Free Call →